Hey, I visited the Aeroflot Airlines Office in Berlin to ask about their pet policy, and the staff were very helpful. They explained the rules clearly, like pet carrier size, weight limits, and how pets can travel either in the cabin or as checked baggage. They also told me about the documents needed for pet travel. I appreciated how patient and friendly they were. In my words, the service was clear, calm, and made me feel confident about flying with a pet.
